Privacy Policy
This policy sets out:
- what kind of information we collect;
- how we collect it;
- why we collect it;
- how we use it;
- how we disclose it;
- opting in and out;
- how to seek access to and update your personal information; and
- how to contact us.
We may, from time to time, review and update this policy, including taking account of new or amended laws, new technology and/or changes to our operations. All personal information held by us will be governed by the most recently updated policy.
This policy was last updated in January 2012.
What information we collect
In general, the personal information we collect about you includes (but is not limited to) your name, contact details including phone numbers and addresses.
We also collect information about you that is not personal information. For example, we may collect data relating to your activity on our websites (including IP addresses) via tracking technologies such as cookies, or we may collect information from you in response to a survey. We generally use this information to report statistics, analyse trends, administer our services, diagnose problems and target and improve the quality of our products and services. To the extent this information does not constitute personal information, the National Privacy Principles do not apply and we may use this information for any purpose and by any means whatsoever.
How we collect it
We may collect your personal information from a variety of sources, including from you, advertisers, mailing lists, recruitment agencies, contractors and business partners. We may collect your personal information when you request or acquire a product or service from us, register with us as a member, provide a product or service to us, complete a survey or questionnaire, enter a competition or event, participate in our services or when you communicate with us by e-mail, telephone or in writing.
Why we collect it
The primary purpose for which we collect information about you is to provide you with products and services you have requested. We also collect information about you for managing and enhancing our services, customising experiences, and communicating with you.
How we disclose it
We may disclose personal information to other members of our group, as well as to third parties engaged by us to perform functions or provide products and services on our behalf (such as mailouts, marketing, research, and advertising) or as required or permitted by law.
Management and security
We take all reasonable steps to protect the personal information that we hold from misuse, loss, or unauthorised access, including by means of firewalls and password access controls.